I have to start with an unfortunate event that turned out to be very fortunate for us: we stayed in this hotel at the time of the 7.4 earthquake in early April. The event itself was absolutely scary, but looking back we were very thankful to stay at this place instead of anywhere else. The building was all moving and shaking, but there was no damage at all thanks to the construction of the building. The staff was very nice and helpful at all times. The building is beautiful, including the interior and the room! We absolutely loved the white colours in the room. The room was spacious and equipped with everything, with a nice walk in closet, an office corner and a huge bathroom (we loved the Japanese style toilet :) ). The location is great, there are two shopping malls in a walking distance, with some nice restaurants.
Laszlo
апрель 2024 г.
This was our second stay at the hotel and it exceeded our expectations. From the responsive communications before our arrival, to the well-appointed, clean rooms and all the friendly and helpful staff we came in contact with, the whole experience was unforgettable and we look forward to returning. We found the beds and pillows incredibly comfortable to sleep on. The location is a short commute from the more lively suburbs/CBD, which suited us as we preferred staying in a slightly quieter area.
Mandy
декабрь 2024 г.
The rooms are big, super quite, breakfast was delicious, bathroom was ver comfortable, toilet was also comfortable, really nice luxury hotel with great value for money, i also loved the temperature controlled swimming pool which is also baby friendly (my baby loves to play in swimming pools), also the baby play-room is big and my baby liked it a lot, spent two hours inside and i was super happy to see my baby playing there and seeing his smile and happiness all the time
Dgm
декабрь 2024 г.
An excellent hotel, new rooms and new facilities, very nice breakfast and buffet. The Italian restaurant on level 4 has one of the best pizzas we've tried outside Italy. And there is a very new kids playroom next to the Italian restaurant, so the kids can also play there while waiting for the pizza.
Yubo
январь 2025 г.
The entire hotel was excellent. It really exceeded my expectations. I think I can safely say this is the best hotel I've been to - Everything was exceptional from the first point of entering the lobby, to the service staff, to the huge room and breakfast. Would love to return one day if possible!
Janell
январь 2025 г.
Everything. The hotel is well maintained and exceptionally clean. The buffet breakfast has wonderful selections. The room is spacious with excellent amenities, even the minibar is complimentary. Finally the staff is wonderfully courteous. I would have given it a six star if I can.
Vincent
август 2024 г.
The room was very spacious and it’s one of the most comfortable beds I’ve ever slept in at a hotel. I’m very picky about my pillows because I have neck issues and these did wonders! The hotel’s air filtration system is amazing because it always smelled so nice. The dinner buffet at Palette was very impressive. From scallops to fresh sashimi and everything in between. The breakfast buffet wasn’t as impressive though. I expected ‘more’ - something more comparable to the dinner buffet. Nonetheless, the entire experience was grand.
Connie
август 2023 г.
Great staff! Thank you for the team. They were super helpful and more than willing to help. Everything you need is in the hotel room. Hotel facilities (sauna, gym, swimming pool) and restaurants are in great condition. There are two big shopping malls in walking distance. The museum and Songshan airport is just 5-10 mins by car. Will definately stay here again.
Hoyeon
ноябрь 2024 г.
Very friendly staff who go above and beyond. Nice rooms with good amenities. Spa was nice.
Fem7
январь 2025 г.
Such a beautiful hotel! From the foyer and its grand staircase to each of the rooms. The rooms in particular are very comfortable. The minibar snacks and fridge drinks are complimentary and restocked daily. The room uses universal power sockets so adapters aren't needed. The lights and automatic blinds are controlled on your bedside. The bathroom is quite nice and has a modern shower head. Grand Mayfull is 10/10 - we loved our stay so much that we extended another few days, would highly recommend and would definitely stay here again!
Bernard
апрель 2023 г.